FAQ: FREQUENTLY ASKED QUESTIONS
It depends on your location. Orders are processed within 2–4 business days, and delivery then takes 5–10 business days — so most orders arrive within 7–14 business days in total.
For international deliveries, it may take slightly longer depending on customs and local carriers.
You will receive tracking details in your confirmation email once your order has been shipped.
You can return your item within 30 days of receiving your order.
Please make sure the item is unused, unwashed, and in its original condition with all tags attached.
For full details, please refer to our Return Policy.
Yes, for every order we take on the shipping costs. So you benefit from free shipping.
We carefully select our suppliers and ensure that all products meet our quality standards.
If something isn't quite right, you can make use of our 30-day return policy.
You can reach us at support@maisonclairelondon.com or through the contact form on our website.
Our team aims to respond within 24 hours.